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Official Handover of the National Single Window Blueprint to the President of the Republic of Palau

Koror, Palau – December 15, 2025 — At the One Stop Shop, Office of the President, UNCTAD In-Country Expert Mr. Rizwan Khan, together with the Chiefs of the five divisions of the Bureau of Customs and Border Protection, formally met with His Excellency President Surangel S. Whipps, Jr. to officially hand over the National Single Window Blueprint.

The Government of the Republic of Palau extends its sincere appreciation to the European Union, through the IMPACT Project, for its financial and technical support in undertaking the Single Window Blueprint Assessment. Recognition is also extended to the Coordinated Border Management Working Group, the former Director of the Bureau of Customs and Border Protection, Mr. John Tarkong Jr., the ASYCUDA Project Team, and especially Mr. Rizwan Khan for his leadership and expertise in guiding the assessment process and developing the Blueprint.

The National Single Window Blueprint reviewed the business processes, legal frameworks, permit and licensing requirements, and operational capacities of fourteen (14) government stakeholder agencies involved in trade and travel in the Republic of Palau. The assessment aims to establish a single digital portal environment that will allow importers, exporters, businesses and travelling public to submit applications, upload required documents, track status, and enable real-time information sharing among agencies. This approach is expected to improve transparency, reduce processing times, and enhance overall efficiency in border clearance and government service delivery.

The assessment document provides a detailed analysis of current procedures, identifies operational gaps, and offers clear recommendations for improving effectiveness through business process reengineering. Particular emphasis is placed on trade and facilitation, reducing unnecessary bureaucratic barriers, and strengthening coordinated border management across government institutions.

This formal handover signifies the completion and official submission of the National Single Window Blueprint Report. The next phase of the initiative rests with the Government of Palau to advance implementation planning and system integration. As proposed by former BCBP Director John Tarkong Jr., the initial phase of implementation will focus on priority modules, including Biosecurity, the Immigration Online Visa System, labor work permit processing, and the Online Passenger Arrival Declaration with QR code generation, integrated with the Customs ASYCUDA system. These components will serve as the foundation for the National Single Window, with future expansion planned to include additional sectors such as health, marine transportation, and agriculture, to name a few.

This milestone would not have been possible without the support of the European Union through the IMPACT Project and the active collaboration of all participating government stakeholders who contributed their expertise and operational input throughout the assessment process. The Government of Palau looks forward to the continued advancement of this initiative and remains committed to realizing the National Single Window as a key pillar of modernization, trade facilitation, and coordinated border management for the Republic of Palau.

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BCBP Holds Final Inspection and Farewell Ceremony Honoring Director John Tarkong Jr. and Recognizing Officers’ Service

On December 5, 2025 – The Bureau of Customs and Border Protection (BCBP) held a Final Inspection and Farewell Ceremony at the One Stop Shop Building to honor outgoing Director John Tarkong Jr., who retires after 32 years of dedicated government service—including 26 years with Customs and 6 years with the Bureau of Public Safety.

The ceremony also served as a formal recognition of the continued service and commitment of all Customs, Immigration, and Biosecurity (CIB) officers who safeguard Palau’s borders every day.

The event was witnessed by His Excellency President Surangel S. Whipps Jr., along with Ministry of Finance Director Gail Rengiil, Director Elway Ikeda, Director Eden Uchel, and Director Conrad Ellechel.

In his final address, Director Tarkong conducted a formal inspection of officers and expressed deep appreciation for their unwavering professionalism and sacrifice. “As border security law enforcement officers, it is our responsibility to uphold the safety and security of Palau and its citizens,” Tarkong stated. “We took an oath, and it is up to us to keep that promise of protection. I thank each and every one of you for your continued service—your long nights, your dedication, and your professionalism do not go unnoticed. Together, we have built a resilient institution that safeguards our nation’s borders with integrity and pride.”

President Whipps commended Director Tarkong’s enduring legacy and his pivotal role in strengthening Palau’s national security. “Director Tarkong leaves behind a legacy of discipline, integrity, and unwavering service,” President Whipps said. “Through drug and immigration interdictions, modernization of customs systems, and his leadership across the bureau and the community—including his commitment to Palau’s wrestling team—he has strengthened our nation. Even in retirement, we will continue to seek his guidance and wisdom.”

The President concluded the ceremony by presenting Director Tarkong with the Certificate of Distinguished Service, recognizing his lasting contributions to Palau.

As BCBP enters a new chapter of leadership, today’s ceremony reaffirmed the Bureau’s continued commitment to strong, unified border protection—particularly in an era of increasing risks from illegal drugs, illicit activities, and biosecurity threats.

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Palau Completes Final Validation Workshop for First National Migration Policy

On October 16, 2025 – Marked a significant milestone for the Republic of Palau with the successful completion of the final validation workshop for the draft National Migration Policy and Action Plan. This achievement represents the culmination of more than eighteen months of dedicated work, cross-sector collaboration, and extensive national dialogue.

Throughout the development process, consultations were held with over 40 stakeholders across government ministries, civil society organizations, the private sector, the Palauan diaspora, and international partners. Their perspectives and contributions have been instrumental in shaping a policy that reflects Palau’s national priorities, social context, and long-term development vision.

The Government of Palau extends its appreciation to all stakeholders who participated in this effort, helping to build a policy framework that will guide the nation’s approach to migration management, mobility, and diaspora engagement for years to come.

A special acknowledgment is extended to the International Organization for Migration (IOM) Palau team—Frederica Rodrigues, Yumie Morishita, and Natasha Katusiime—for their exceptional leadership and coordination throughout the drafting process. Their work in facilitating consultations, consolidating national inputs, drafting policy chapters, and ensuring the process remained inclusive and well-structured has been critical to the successful completion of this draft.

The draft National Migration Policy and Action Plan now moves forward to the next steps in the adoption process. Once endorsed, it will serve as Palau’s first comprehensive national framework to guide migration governance and support the country’s economic development, societal well-being, and international engagement.

Palau remains committed to strengthening its migration systems in ways that support national resilience, safeguard social cohesion, and empower communities at home and abroad.

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Installation and Training Completed for New X-Ray Equipment

The Bureau of Customs and Border Protection (BCBP) is pleased to announce the successful installation and completion of training for newly acquired X-ray equipment to strengthen inspection and screening operations across key border facilities.

Installations began on October 6, 2025, and were completed at the Palau International Airport, to include the Non-Intrusive Inspection Facility, Arrival Area, and Cargo Section — as well as at the Post Office Customs Area. A total of three mobile scanners and four medium fixed X-ray units were installed and are now operational.

Following the installation, training sessions were conducted to familiarize officers and personnel with the proper use and operation of the equipment. The Airport training was held on October 9–10, 2025, involving Customs and Biosecurity Officers, while the Post Office training took place on October 14–15, 2025, with participation from Customs, Biosecurity, and Police Officers, as well as Post Office personnel.

The training covered the basic operation and handling of the X-ray systems, including the use of color-coded imaging to analyze parcels, packages, and baggage for inspection purposes. The equipment will aid officers in detecting prohibited, restricted, or undeclared goods more effectively – supporting BCBP’s mission to safeguard Palau’s borders while facilitating legitimate trade and travel.

For more information, please visit www.bcbp.pw or contact the Bureau at (680) 488-1985 / 6031.

BCBP

30th Police Academy Commencement Exercise Honors a new Generation of Blue Knights

In a proud and solemn ceremony today, fourteen men and women took a powerful unified step into a life of service, discipline, and sacrifice as they graduated from the 30th Police Academy. Held with full honors, this morning’s Commencement Exercise gathered family, friends, government leaders, and agency representatives to celebrate a milestone that symbolizes more than achievement — it represents a sacred oath to protect and serve.

The Honorable Minister of Justice Jennifer S. Olegeriil delivered the Welcoming Remarks, opening the ceremony with words that resonated deeply with the spirit of the occasion. “Today, you are not just earning a certificate,” she said. “You are accepting the responsibility of wearing a uniform and a shield that symbolizes honor, integrity, respect, and the kind of life that reflects those values, on and off-duty.”

Paramount Chief Reklai delivered the Keynote Address, emphasizing that when in law enforcement, we must earn the trust of the public, and strive to keep it. He reiterated that policing is not just a job, but a lifelong commitment. It is a way of life that you have pledged to.
Police Director Curtis Elobt closed the ceremony with, “in front of this whole crowd, you have made a promise to the people of Palau to live by the Oath you’ve just taken. If you’re unable to keep that promise, you are not deserving of calling Palau, yours!”

The ceremony was graced by the presence of esteemed dignitaries and government officials, underscoring the national significance of the event. Among those in attendance were:

• Honorable Raynold B. Oilouch, Vice President and Minister of Health and Human Services
• Paramount Chief Reklai Raphael B. Ngirmang
• Members of the Senate Committee on Judiciary & Governmental Affairs, 12th Olbiil Era Kelulau:
– Hon. Andrew Tabelual
– Hon. Secilil Eldebechel
• Members of the House Committee on Judiciary & Governmental Affairs, 12th Olbiil Era Kelulau:
– Hon. Yutaka Gibbons, Jr., Chairman
– Hon. Nace N. Soalablai
– Hon. Francesca R. Otong30th
– Hon. Silverius Tellei
• Members of the Diplomatic Corps:
– H.E. Toby Sharpe, Ambassador of Australia
– H.E. Hiroyuki Orikasa, Ambassador of Japan
– Minister Counselor Franklin Chen, representing H.E. Jessica C. Lee, Ambassador of the Republic
of China (Taiwan)
• State Government Representatives:
– Hon. Eyos Rudimch, Governor of the State of Koror
– Hon. Emais Roberts, Governor of the State of Peleliu

The graduating class, made up of officers from diverse agencies including the National Police, State Rangers, Customs and Border Protection, Biosecurity, and institutional security — embodies the shared responsibility of public safety across Palau. This diversity reflects the foundational belief that law enforcement is not the duty of one group alone, but a united mission shared across sectors, states, and communities.

The Academy is more than just a training ground; it is a crucible where men and women are transformed. Over the course of the program, cadets undergo rigorous training not only in tactics and law, but in the discipline of the mind, strength of character, and moral courage — the very foundation of a policing career. They are now prepared to take their place on the frontline, tasked to ensure equal protection of everyone under the law.

Today’s ceremony not only marked the culmination of this demanding journey but honored the legacy of all previous academy graduates who continue to serve across the nation — in enforcement, protection, and the quiet defense of peace that often goes unseen.

As the newest members of Palau’s law enforcement family took their Oath of Affirmation, the applause that followed was more than celebratory — it was a collective promise from the community to support them, believe in them, and hold them to the standard of service their profession requires.

𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐀𝐰𝐚𝐫𝐝𝐬 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐳𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠
In recognition of outstanding performance and character, the following cadets received special awards during the ceremony:

*Perfect Attendance*
– Saiske, JJ Techur, Division of Fire & Rescue, BPS
*Outstanding Leadership*
– Saiske, JJ Techur, Division of Fire & Rescue, BPS
*Top Physical Fitness (Female)*
– Ingereklii, Shenna D., Bureau of Customs & Border Protection, Ministry of Finance
*Top Physical Fitness (Male)*
– Derbai, Harlly, Koror State Rangers
*Academic Excellence*
– Ngiraiwet, Joyah K.N., Bureau of Customs & Border Protection, Ministry of Finance
*High Honors*
– Aulerio, Koteb M., Bureau of Customs & Border Protection, Ministry of Finance
– Augustine, John A.M., Peleliu State Rangers
– Ingereklii, Shenna D, Bureau of Customs & Border Protection, Ministry of Finance
– Saiske, JJ Techur – Division of Fire & Rescue, Bureau of Public Safety

The Republic of Palau salutes the 30th Police Academy graduates and welcomes them into the law enforcement family.

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WCO HS Workshop in Palau – BCBP

June 9, 2025 – Koror, Palau – The Republic of Palau is honored to host a National Workshop on the Harmonized System (HS) in collaboration with the World Customs Organization (WCO). This important initiative is designed to enhance institutional capacity in goods classification and promote efficient and standardized customs practices among Customs Officers and personnel.

Sponsored by the Customs Cooperation Fund (CCF) Japan, the four-day workshop is being held at the Civic Center in Koror and is attended by ten Palauan Customs Officers. Participants are receiving hands-on training and expert technical guidance from internationally recognized WCO specialists, including Ms. Yara Novis, Nomenclature Specialist at the WCO; Ms. Hiroko Iwasaki, WCO HS Expert for the Asia/Pacific Region; and Mr. Noa Buredua, WCO HS Pre-Accredited Expert for the Asia/Pacific Region.

The Harmonized System (HS) is a globally recognized standard for classifying goods in international trade, adopted by more than 200 countries and economies. Accurate HS classification is critical for the application of tariffs, fair customs procedures, and the generation of reliable trade statistics.

This workshop aims to strengthen the capacity of Palauan Customs Officers to accurately classify goods under the HS, deepen their understanding of tariff application principles, and promote consistency and transparency in trade practices. The training is expected to lead to greater efficiency, improved accuracy, and timely processing of customs procedures in Palau.

This initiative marks a significant step forward in Palau’s efforts to modernize its customs operations and align with international best practices. With the expertise gained through this workshop, Palau Customs is better positioned to facilitate trade, ensure compliance, and contribute to national development goals.

The Bureau of Customs and Border Protection, on behalf of the Republic of Palau, extends its sincere gratitude to the World Customs Organization and the Customs Cooperation Fund Japan for their invaluable support in building customs capacity throughout the region.

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Palau Trading Community Meet to Validate Single Window Blueprint

Koror, Palau – On May 16, 2025, the Republic of Palau’s trading community met today to validate the national Trade Single Window Blueprint.

The Blueprint outlines the design for creating a single, digital entry point for all trade-related submissions, this will enable real-time data exchange between agencies like Customs, Immigration, Biosecurity, and others.

“Today marks a significant step in our national effort to modernize trade facilitation,” said Palau’s Minister of State Mr. Gustav Aitaro.

“This Single Window Blueprint is setting scene to building a digital gateway that will serve traders, agencies, investors, and citizens alike,” Mr. Aitaro said.

Mr. Aitaro further said, “Implementing a national electronic Single Window for international trade is, as we have seen, one of the most effective ways to enhance trade facilitation. It is also key obligation under the WTO Trade Facilitation Agreement.”

Officiating the event, virtually, the Head of Delegation for the European Union to the Pacific, Her Excellency, Ms. Barbara Plinkert, highlighted Palau’s efforts toward enhancing trade facilitation and sustainable economic growth.

“This effort has already shown impressive results through setting up a standard based automated custom system, ASYCUDAWorld supported by the European Union and implemented by UN Trade and Development (UNCTAD).

“ASYCUDAWorld has already helped ease customs procedures and increase customs revenue use already in its first year of implementation,” Ms. Plinkert said.

“In fact, the electronic single window which is being validated in today’s workshop will build on this achievement since an automated custom system such as ASYCUDAWorld is a core element for any national electronic single window.

“This project is another example which demonstrates the long-standing partnership between the European Union and Palau across many sectors, be it in the areas of climate resilience, ocean management or economic development,” Ms. Plinkert emphasized.

The Blueprint was developed with technical support from the UN Trade and Development (UNCTAD).

The initiative is supported by the European Union-funded IMPACT Project, implemented by the UN Trade and Development.

Director and Chief

Oath of Office Swearing-in Ceremony of Newly Appointed Chief of Immigration

Koror, Palau – The Bureau of Customs and Border Protection proudly announces the official swearing-in of Mr. Egan Tewid as the new Chief of Immigration under the Division of Immigration. The ceremony took place on Thursday, April 17, 2025, signifying a new chapter in leadership for Palau’s immigration services.

The Oath of Office was administered by Director of the Bureau of Public Safety, Mr. Curtis Elobt, and witnessed by Director of the Bureau of Customs and Border Protection, Mr. John Tarkong Jr., Chief of Corporate Services, Mr. Robert Tarkong, along with Mr. Tewid’s family members who were present to commemorate the occasion.

Mr. Tewid holds a Bachelor’s Degree in Criminal Justice from the University of Guam and previously worked under the Bureau of Budget and Planning, where he gained valuable experience in public sector planning and operations. His background in criminal justice and his understanding of government systems position him well to lead the Division with competence and purpose.

As Chief of Immigration, Mr. Tewid will oversee immigration operations, ensure the enforcement of immigration laws, facilitate effective inter-agency coordination, and support efforts to modernize immigration services. His leadership is expected to strengthen institutional integrity, improve operational efficiency, and enhance service to the public and travelers.

The Bureau of Customs and Border Protection welcomes Chief Tewid into this key leadership role and looks forward to his contributions in advancing the mission and goals of the Division of Immigration for the Republic of Palau.

Eid Mubarak (End of Ramadan 4.1.25)

Eid Mubarak! From the Bureau of Customs and Border Protection

As the holy month of Ramadan comes to a close, we wish to extend our heartfelt wishes to all who celebrate — Eid Mubarak!

To commemorate this special occasion, our UNCTAD In-Country Expert, Mr. Rizwan Khan, shared a variety of local cuisines with the BCBP team, adding a memorable touch to the celebration. It was a joyful and festive gathering that brought everyone together in the spirit of cultural exchange and appreciation.

This celebration promotes the ongoing commitment to develop a diverse and inclusive workplace. The BCBP takes pride in the rich cultural backgrounds of our team members and embraces every opportunity to learn from one another.

As we celebrate this festive moment with our colleagues, we look forward to more opportunities that promote unity, understanding, and shared traditions throughout the year.

Eid Mubarak from all of us at the Bureau of Customs and Border Protection!