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WCO HS Workshop in Palau – BCBP

June 9, 2025 – Koror, Palau – The Republic of Palau is honored to host a National Workshop on the Harmonized System (HS) in collaboration with the World Customs Organization (WCO). This important initiative is designed to enhance institutional capacity in goods classification and promote efficient and standardized customs practices among Customs Officers and personnel.

Sponsored by the Customs Cooperation Fund (CCF) Japan, the four-day workshop is being held at the Civic Center in Koror and is attended by ten Palauan Customs Officers. Participants are receiving hands-on training and expert technical guidance from internationally recognized WCO specialists, including Ms. Yara Novis, Nomenclature Specialist at the WCO; Ms. Hiroko Iwasaki, WCO HS Expert for the Asia/Pacific Region; and Mr. Noa Buredua, WCO HS Pre-Accredited Expert for the Asia/Pacific Region.

The Harmonized System (HS) is a globally recognized standard for classifying goods in international trade, adopted by more than 200 countries and economies. Accurate HS classification is critical for the application of tariffs, fair customs procedures, and the generation of reliable trade statistics.

This workshop aims to strengthen the capacity of Palauan Customs Officers to accurately classify goods under the HS, deepen their understanding of tariff application principles, and promote consistency and transparency in trade practices. The training is expected to lead to greater efficiency, improved accuracy, and timely processing of customs procedures in Palau.

This initiative marks a significant step forward in Palau’s efforts to modernize its customs operations and align with international best practices. With the expertise gained through this workshop, Palau Customs is better positioned to facilitate trade, ensure compliance, and contribute to national development goals.

The Bureau of Customs and Border Protection, on behalf of the Republic of Palau, extends its sincere gratitude to the World Customs Organization and the Customs Cooperation Fund Japan for their invaluable support in building customs capacity throughout the region.

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Palau Trading Community Meet to Validate Single Window Blueprint

Koror, Palau – On May 16, 2025, the Republic of Palau’s trading community met today to validate the national Trade Single Window Blueprint.

The Blueprint outlines the design for creating a single, digital entry point for all trade-related submissions, this will enable real-time data exchange between agencies like Customs, Immigration, Biosecurity, and others.

“Today marks a significant step in our national effort to modernize trade facilitation,” said Palau’s Minister of State Mr. Gustav Aitaro.

“This Single Window Blueprint is setting scene to building a digital gateway that will serve traders, agencies, investors, and citizens alike,” Mr. Aitaro said.

Mr. Aitaro further said, “Implementing a national electronic Single Window for international trade is, as we have seen, one of the most effective ways to enhance trade facilitation. It is also key obligation under the WTO Trade Facilitation Agreement.”

Officiating the event, virtually, the Head of Delegation for the European Union to the Pacific, Her Excellency, Ms. Barbara Plinkert, highlighted Palau’s efforts toward enhancing trade facilitation and sustainable economic growth.

“This effort has already shown impressive results through setting up a standard based automated custom system, ASYCUDAWorld supported by the European Union and implemented by UN Trade and Development (UNCTAD).

“ASYCUDAWorld has already helped ease customs procedures and increase customs revenue use already in its first year of implementation,” Ms. Plinkert said.

“In fact, the electronic single window which is being validated in today’s workshop will build on this achievement since an automated custom system such as ASYCUDAWorld is a core element for any national electronic single window.

“This project is another example which demonstrates the long-standing partnership between the European Union and Palau across many sectors, be it in the areas of climate resilience, ocean management or economic development,” Ms. Plinkert emphasized.

The Blueprint was developed with technical support from the UN Trade and Development (UNCTAD).

The initiative is supported by the European Union-funded IMPACT Project, implemented by the UN Trade and Development.

Eid Mubarak (End of Ramadan 4.1.25)

Eid Mubarak! From the Bureau of Customs and Border Protection

As the holy month of Ramadan comes to a close, we wish to extend our heartfelt wishes to all who celebrate — Eid Mubarak!

To commemorate this special occasion, our UNCTAD In-Country Expert, Mr. Rizwan Khan, shared a variety of local cuisines with the BCBP team, adding a memorable touch to the celebration. It was a joyful and festive gathering that brought everyone together in the spirit of cultural exchange and appreciation.

This celebration promotes the ongoing commitment to develop a diverse and inclusive workplace. The BCBP takes pride in the rich cultural backgrounds of our team members and embraces every opportunity to learn from one another.

As we celebrate this festive moment with our colleagues, we look forward to more opportunities that promote unity, understanding, and shared traditions throughout the year.

Eid Mubarak from all of us at the Bureau of Customs and Border Protection!

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BCBP Welcomes Australian Border Force and Australian Federal Police for K9 Facility Assessment

The Bureau of Customs and Border Protection (BCBP) is pleased to welcome our regional partners from the Australian Border Force (ABF) and the Australian Federal Police (AFP), who have accepted our request to conduct an assessment of our K9 Facility. This important visit aims to review our training program, operational standards, and standard operating procedures (SOPs), and to provide recommendations based on international standards and best practices.

This initiative was made possible through the support of the Embassy of Australia, and we are grateful for their continued partnership. With their help, the Bureau was able to request this much-needed review to enhance and strengthen our K9 capacities, while also improving cooperation and coordination among our inter-agency partners.

The ABF and AFP team will be in Palau for one week. During their stay, they will visit key agencies and locations including the Bureau of Public Safety, Post Office, Airport, Customs K9 Unit, and the Seaport. Through these site visits and observations, they will assess current practices and provide guidance on how we can better streamline our operations and strengthen our capabilities using existing resources.

The Bureau expresses its sincere appreciation to the Embassy of Australia, the Australian Border Force, and the Australian Federal Police for their support and collaboration. We look forward to a productive visit and the valuable insights they will share. This partnership marks another positive step in our ongoing efforts to enhance border security and ensure the continued safety of our nation.

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Bureau of Customs and Border Protection Hands Over Critical Security Equipment to Palau Postal Services

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) is pleased to announce the official handover of Closed-Circuit Television (CCTV) cameras and a Utility Power Supply system to the Republic of Palau Postal Services, marking another milestone under the Integrated Border Management (IBM) Project.

Through this project, the need for enhanced security and surveillance within the Postal Services was identified. The CCTV systems will supplement existing infrastructure, extending coverage to critical areas and addressing existing blind spots within the Post Office premises. This enhancement not only strengthens the physical security of the facility but also improves monitoring and operational efficiency.

In addition, the provision of a Utility Power Supply will ensure vital backup power to servers and IT equipment – an urgent need previously lacking in the agency. This support will help maintain continuity of operations and safeguard essential digital systems, especially during power outages.

This initiative was made possible through the generous funding of the Government of Japan and the steadfast implementation support from the United Nations Development Programme (UNDP). The BCBP extends its deepest appreciation to both partners for their commitment to supporting Palau’s border management goals.

The handover reflects the Bureau’s ongoing efforts to enhance national border security through strengthened infrastructure, improved inter-agency coordination, and increased resilience at key operational sites. By investing in security upgrades and technological support, BCBP is reinforcing its commitment to safeguarding Palau’s borders while promoting efficiency and collaboration across all border-related agencies. The BCBP looks forward to continued partnerships, further collaboration, and

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BCBP K9 and Biosecurity Conducts Outreach Program with KES during Awareness Week

Koror, Palau – The Bureau of Customs and Border Protection’s K9 Drug Detector Dog Unit, in collaboration with Biosecurity Officers, conducted an interactive outreach program today for three third-grade classes at Koror Elementary School as part of their awareness program.

The K9 Team, led by Officer in Charge (OIC) Mayer Julius, included Dog Handlers Moren Lee Ringang, Jeracie Mikirong Oiterong, and Richie Inocensio. Biosecurity Officers Havalei Recheked and Akemi Kaleb also participated in the event.

During the session, students learned about the critical roles of the K9 Unit and Biosecurity Officers in protecting Palau’s borders. The K9 team performed a live demonstration showcasing how detection dogs identify illicit substances, simulating real-life operations at the airport, post office, and seaport container inspections. Biosecurity officers displayed samples of invasive pests and animals intercepted at the border, explaining their threats to Palau’s environment.

This outreach program is part of the Bureau’s ongoing commitment to public education and awareness, particularly among the youth. By engaging with students, the Bureau aims to foster early understanding of border security and enforcement responsibilities.

For more information about the Bureau of Customs and Border Protection and its specialized units, please contact our main office at (680) 488-1985 / 6031.

EU Ambassador and BCBP

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) was honored to welcome the Ambassador of the European Union to the Pacific, Ms. Barbara Plinkert, during her recent visit to Palau. Ambassador Plinkert met with the ASYCUDA National Project team and engaged in discussions on the transformative impact of the EU-funded Improving Pacific Islands Customs and Trade (IMPACT) Project.

During her visit, Ms. Joline Spesungel, the ASYCUDA National Project Manager, highlighted the significant advancements made under the project, reinforcing Palau’s commitment to modernizing customs and trade processes.

Key Achievements of the IMPACT Project in Palau:

✅ Efficient & Timely Customs Clearance: The ASYCUDA technology has streamlined processes, reducing delays and enhancing efficiency.
✅ New Customs Bonded Warehouse: Strengthening trade support and facilitating secure storage for imports.
✅ Seamless Online Payment Systems: A more accessible and transparent system for customs and tax payments.
✅ Advanced Digital Infrastructure: A new server to enhance technological capabilities and ensure smooth operations.
✅ Electronic Trade Single Window Blueprint: A crucial step toward digitalizing trade and customs procedures.
✅ Improved Compliance from Traders: Strengthening adherence to customs regulations.
✅ Accurate Data Collection: Enhancing decision-making and enforcement capabilities.
✅ Stronger Border Security: Profiling and targeting measures bolster national security.
✅ Enhanced Trade Facilitation: Risk assessment tools improve customs efficiency and reduce unnecessary delays.
✅ Increased Revenue Collection: A direct result of improved compliance and digital advancements.

The Bureau of Customs and Border Protection extends its sincere appreciation to #EUPasifika for its continued support in strengthening customs operations, trade facilitation, and border security not just in Palau, but across the entire Pacific region.

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UN Resident Coordinator for Micronesia Visits BCBP

UN Resident Coordinator Mr. Tapan Mishra, paid a visit to the Bureau of Customs and Border Protection (BCBP) where he met with Director John Tarkong and the ASYCUDA national project team. During the meeting, Mr. Mishra was given an overview of the IMPACT project and the progress of ASYCUDA implementation in Palau, which aims to streamline customs processes and enhance trade facilitation. The discussion highlighted the next key step—developing a single window system to further improve efficiency and transparency. Mr. Mishra reaffirmed the United Nations’ commitment to providing support, advice, and technical expertise. By continuing to modernize and optimize its customs operations, Palau has the potential to set a benchmark for the region and serve as a model for other small island states.

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Successful Conclusion of the Mail Interdiction Training

Koror, Palau – February 7, 2025 – The continued efforts of the Surangel S. Whipps, Jr. administration, in conjunction with the National Security Coordinating Office (NSCO), Bureau of Customs and Border Protection (BCBP), Division of Biosecurity (DOB), and Narcotics Enforcement Unit (NEU), in coordination with the Republic of Palau Postal Service (RPPS), are pleased to announce the productive conclusion of the Mail Parcel Interdiction Training. This week-long, intensive program was meticulously designed to enhance the expertise and capabilities of our law enforcement and postal service personnel in identifying and intercepting suspicious mail parcels.

The training convened participants from Customs, Biosecurity, NEU, and the Post Office, totaling 15 dedicated agents. The designed training encompassed a wide array of relevant topics, including advanced screening techniques, identification of illicit substances, proper handling of hazardous materials, and the latest technological advancements in mail security.

“We are incredibly proud of the dedication and hard work demonstrated by all the participants throughout this training,” said Rob Harris, Oceania Activity Manager, of JIATF/W. “Their commitment to ensuring the safety and security of our mail system is commendable, and we are confident that the skills and knowledge gained during this training will significantly enhance our interdiction efforts.”

Field experts in key areas featured hands-on exercises, case studies, and real-world scenarios to provide participants with practical experience. Attendees had the opportunity to engage in collaborative discussions and network with peers, further strengthening inter-agency cooperation.

“We extend our gratitude to all the trainers, organizers, and participants who made this training a success,” added Director John Tarkong. “The collective effort and shared expertise have equipped our teams with the tools necessary to effectively combat illegal activities within the mail system.”

As Palau looks to the future, its law enforcement agencies remain steadfast in their collaborative efforts and unwavering dedication to ongoing training and development programs. This commitment ensures that our personnel are thoroughly equipped to address emerging threats and uphold the highest standards of integrity in our postal services.

ASYCUDA

BCBP Marks 1-Year Anniversary of ASYCUDA Implementation

The Bureau of Customs and Border Protection (BCBP) proudly marks the one-year anniversary of the implementation of the Automated System for Customs Data (ASYCUDA), a major milestone in the modernization of Palau’s customs and trade processing system. Since its launch on January 22, 2024, ASYCUDA has significantly enhanced the efficiency of declaration processing for Bills and Manifests, streamlining operations for Stevedores, Shipping Agents, Freight Forwarders, and certified brokers.

The implementation of ASYCUDA has transformed the customs clearance process by reducing manual paperwork, expediting processing times, and improving transparency in trade transactions. Over the past year, stakeholders have benefited from a seamless and more structured approach to customs procedures, ensuring smoother trade facilitation and compliance with international standards.

One of the most significant advancements came in November 2024 with the launch of the first online payment option, allowing users to clear their goods completely online. This digital payment integration has further revolutionized the customs process, providing greater convenience for businesses and individuals while reducing the need for in-person transactions. The success of this initiative underscores Palau’s commitment to leveraging technology to enhance trade efficiency and border security.

Looking ahead, BCBP remains committed to continuous innovation and development. Efforts are already underway to further enhance system functionalities, optimize user experience, and integrate additional digital solutions to support border security and trade facilitation. These ongoing initiatives reflect BCBP’s dedication to ensuring effectiveness, efficiency, and a forward-thinking approach to customs management in Palau.

As we move forward, BCBP remains focused on strengthening its digital transformation efforts to better serve the people and businesses of Palau. The Bureau of Customs and Border Protection extends its appreciation to all stakeholders, partners, and users who have contributed to the success of ASYCUDA over the past year. The successful implementation of the ASYCUDAWorld system was supported by the European Union-funded Improving Pacific Islands Customs and Trade (IMPACT) Project implemented by the UN Trade and Development.