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Palau Trading Community Meet to Validate Single Window Blueprint

Koror, Palau – On May 16, 2025, the Republic of Palau’s trading community met today to validate the national Trade Single Window Blueprint.

The Blueprint outlines the design for creating a single, digital entry point for all trade-related submissions, this will enable real-time data exchange between agencies like Customs, Immigration, Biosecurity, and others.

“Today marks a significant step in our national effort to modernize trade facilitation,” said Palau’s Minister of State Mr. Gustav Aitaro.

“This Single Window Blueprint is setting scene to building a digital gateway that will serve traders, agencies, investors, and citizens alike,” Mr. Aitaro said.

Mr. Aitaro further said, “Implementing a national electronic Single Window for international trade is, as we have seen, one of the most effective ways to enhance trade facilitation. It is also key obligation under the WTO Trade Facilitation Agreement.”

Officiating the event, virtually, the Head of Delegation for the European Union to the Pacific, Her Excellency, Ms. Barbara Plinkert, highlighted Palau’s efforts toward enhancing trade facilitation and sustainable economic growth.

“This effort has already shown impressive results through setting up a standard based automated custom system, ASYCUDAWorld supported by the European Union and implemented by UN Trade and Development (UNCTAD).

“ASYCUDAWorld has already helped ease customs procedures and increase customs revenue use already in its first year of implementation,” Ms. Plinkert said.

“In fact, the electronic single window which is being validated in today’s workshop will build on this achievement since an automated custom system such as ASYCUDAWorld is a core element for any national electronic single window.

“This project is another example which demonstrates the long-standing partnership between the European Union and Palau across many sectors, be it in the areas of climate resilience, ocean management or economic development,” Ms. Plinkert emphasized.

The Blueprint was developed with technical support from the UN Trade and Development (UNCTAD).

The initiative is supported by the European Union-funded IMPACT Project, implemented by the UN Trade and Development.

Director and Chief

Oath of Office Swearing-in Ceremony of Newly Appointed Chief of Immigration

Koror, Palau – The Bureau of Customs and Border Protection proudly announces the official swearing-in of Mr. Egan Tewid as the new Chief of Immigration under the Division of Immigration. The ceremony took place on Thursday, April 17, 2025, signifying a new chapter in leadership for Palau’s immigration services.

The Oath of Office was administered by Director of the Bureau of Public Safety, Mr. Curtis Elobt, and witnessed by Director of the Bureau of Customs and Border Protection, Mr. John Tarkong Jr., Chief of Corporate Services, Mr. Robert Tarkong, along with Mr. Tewid’s family members who were present to commemorate the occasion.

Mr. Tewid holds a Bachelor’s Degree in Criminal Justice from the University of Guam and previously worked under the Bureau of Budget and Planning, where he gained valuable experience in public sector planning and operations. His background in criminal justice and his understanding of government systems position him well to lead the Division with competence and purpose.

As Chief of Immigration, Mr. Tewid will oversee immigration operations, ensure the enforcement of immigration laws, facilitate effective inter-agency coordination, and support efforts to modernize immigration services. His leadership is expected to strengthen institutional integrity, improve operational efficiency, and enhance service to the public and travelers.

The Bureau of Customs and Border Protection welcomes Chief Tewid into this key leadership role and looks forward to his contributions in advancing the mission and goals of the Division of Immigration for the Republic of Palau.

Eid Mubarak (End of Ramadan 4.1.25)

Eid Mubarak! From the Bureau of Customs and Border Protection

As the holy month of Ramadan comes to a close, we wish to extend our heartfelt wishes to all who celebrate — Eid Mubarak!

To commemorate this special occasion, our UNCTAD In-Country Expert, Mr. Rizwan Khan, shared a variety of local cuisines with the BCBP team, adding a memorable touch to the celebration. It was a joyful and festive gathering that brought everyone together in the spirit of cultural exchange and appreciation.

This celebration promotes the ongoing commitment to develop a diverse and inclusive workplace. The BCBP takes pride in the rich cultural backgrounds of our team members and embraces every opportunity to learn from one another.

As we celebrate this festive moment with our colleagues, we look forward to more opportunities that promote unity, understanding, and shared traditions throughout the year.

Eid Mubarak from all of us at the Bureau of Customs and Border Protection!

Australia & BCBP Group Pic

BCBP Welcomes Australian Border Force and Australian Federal Police for K9 Facility Assessment

The Bureau of Customs and Border Protection (BCBP) is pleased to welcome our regional partners from the Australian Border Force (ABF) and the Australian Federal Police (AFP), who have accepted our request to conduct an assessment of our K9 Facility. This important visit aims to review our training program, operational standards, and standard operating procedures (SOPs), and to provide recommendations based on international standards and best practices.

This initiative was made possible through the support of the Embassy of Australia, and we are grateful for their continued partnership. With their help, the Bureau was able to request this much-needed review to enhance and strengthen our K9 capacities, while also improving cooperation and coordination among our inter-agency partners.

The ABF and AFP team will be in Palau for one week. During their stay, they will visit key agencies and locations including the Bureau of Public Safety, Post Office, Airport, Customs K9 Unit, and the Seaport. Through these site visits and observations, they will assess current practices and provide guidance on how we can better streamline our operations and strengthen our capabilities using existing resources.

The Bureau expresses its sincere appreciation to the Embassy of Australia, the Australian Border Force, and the Australian Federal Police for their support and collaboration. We look forward to a productive visit and the valuable insights they will share. This partnership marks another positive step in our ongoing efforts to enhance border security and ensure the continued safety of our nation.

RPPS & BCBP Group Pic 1

Bureau of Customs and Border Protection Hands Over Critical Security Equipment to Palau Postal Services

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) is pleased to announce the official handover of Closed-Circuit Television (CCTV) cameras and a Utility Power Supply system to the Republic of Palau Postal Services, marking another milestone under the Integrated Border Management (IBM) Project.

Through this project, the need for enhanced security and surveillance within the Postal Services was identified. The CCTV systems will supplement existing infrastructure, extending coverage to critical areas and addressing existing blind spots within the Post Office premises. This enhancement not only strengthens the physical security of the facility but also improves monitoring and operational efficiency.

In addition, the provision of a Utility Power Supply will ensure vital backup power to servers and IT equipment – an urgent need previously lacking in the agency. This support will help maintain continuity of operations and safeguard essential digital systems, especially during power outages.

This initiative was made possible through the generous funding of the Government of Japan and the steadfast implementation support from the United Nations Development Programme (UNDP). The BCBP extends its deepest appreciation to both partners for their commitment to supporting Palau’s border management goals.

The handover reflects the Bureau’s ongoing efforts to enhance national border security through strengthened infrastructure, improved inter-agency coordination, and increased resilience at key operational sites. By investing in security upgrades and technological support, BCBP is reinforcing its commitment to safeguarding Palau’s borders while promoting efficiency and collaboration across all border-related agencies. The BCBP looks forward to continued partnerships, further collaboration, and

EU Ambassador and BCBP

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) was honored to welcome the Ambassador of the European Union to the Pacific, Ms. Barbara Plinkert, during her recent visit to Palau. Ambassador Plinkert met with the ASYCUDA National Project team and engaged in discussions on the transformative impact of the EU-funded Improving Pacific Islands Customs and Trade (IMPACT) Project.

During her visit, Ms. Joline Spesungel, the ASYCUDA National Project Manager, highlighted the significant advancements made under the project, reinforcing Palau’s commitment to modernizing customs and trade processes.

Key Achievements of the IMPACT Project in Palau:

✅ Efficient & Timely Customs Clearance: The ASYCUDA technology has streamlined processes, reducing delays and enhancing efficiency.
✅ New Customs Bonded Warehouse: Strengthening trade support and facilitating secure storage for imports.
✅ Seamless Online Payment Systems: A more accessible and transparent system for customs and tax payments.
✅ Advanced Digital Infrastructure: A new server to enhance technological capabilities and ensure smooth operations.
✅ Electronic Trade Single Window Blueprint: A crucial step toward digitalizing trade and customs procedures.
✅ Improved Compliance from Traders: Strengthening adherence to customs regulations.
✅ Accurate Data Collection: Enhancing decision-making and enforcement capabilities.
✅ Stronger Border Security: Profiling and targeting measures bolster national security.
✅ Enhanced Trade Facilitation: Risk assessment tools improve customs efficiency and reduce unnecessary delays.
✅ Increased Revenue Collection: A direct result of improved compliance and digital advancements.

The Bureau of Customs and Border Protection extends its sincere appreciation to #EUPasifika for its continued support in strengthening customs operations, trade facilitation, and border security not just in Palau, but across the entire Pacific region.

ASYCUDA

BCBP Marks 1-Year Anniversary of ASYCUDA Implementation

The Bureau of Customs and Border Protection (BCBP) proudly marks the one-year anniversary of the implementation of the Automated System for Customs Data (ASYCUDA), a major milestone in the modernization of Palau’s customs and trade processing system. Since its launch on January 22, 2024, ASYCUDA has significantly enhanced the efficiency of declaration processing for Bills and Manifests, streamlining operations for Stevedores, Shipping Agents, Freight Forwarders, and certified brokers.

The implementation of ASYCUDA has transformed the customs clearance process by reducing manual paperwork, expediting processing times, and improving transparency in trade transactions. Over the past year, stakeholders have benefited from a seamless and more structured approach to customs procedures, ensuring smoother trade facilitation and compliance with international standards.

One of the most significant advancements came in November 2024 with the launch of the first online payment option, allowing users to clear their goods completely online. This digital payment integration has further revolutionized the customs process, providing greater convenience for businesses and individuals while reducing the need for in-person transactions. The success of this initiative underscores Palau’s commitment to leveraging technology to enhance trade efficiency and border security.

Looking ahead, BCBP remains committed to continuous innovation and development. Efforts are already underway to further enhance system functionalities, optimize user experience, and integrate additional digital solutions to support border security and trade facilitation. These ongoing initiatives reflect BCBP’s dedication to ensuring effectiveness, efficiency, and a forward-thinking approach to customs management in Palau.

As we move forward, BCBP remains focused on strengthening its digital transformation efforts to better serve the people and businesses of Palau. The Bureau of Customs and Border Protection extends its appreciation to all stakeholders, partners, and users who have contributed to the success of ASYCUDA over the past year. The successful implementation of the ASYCUDAWorld system was supported by the European Union-funded Improving Pacific Islands Customs and Trade (IMPACT) Project implemented by the UN Trade and Development.

RMI Visitation with BCBP ASYCUDA

Republic of Marshall Islands BCBP-ASYCUDA Visitation

A delegation from the Republic of Marshall Islands Tax Reform and Modernization Commission recently wrapped up their visit to the Republic of Palau, participating in a comprehensive exchange of knowledge on digital transformation in customs and trade through #ASYCUDAWorld.

During their visit, the delegation observed the implementation and operation of the ASYCUDAWorld system for customs clearances at the Palau Bureau of Customs and Border Protection (BCBP). 

Special thanks to the Resident ASYCUDA Expert, Mr. Mohammed Rizwan Khan, for the insightful live demonstration of the system. His presentation showcased how ASYCUDAWorld is transforming trade processes and enhancing the collection of the Palau Goods and Services Tax (PGST). This visit underscores the importance of regional collaboration in driving reforms that shape customs and trade, paving the way for better opportunities and stronger economies throughout the region.

Custom 1

Vice President’s Office Donates Vehicle to BCBP

Palau, December 19, 2024 – A blue 2014 Nissan Rogue was officially donated to the Palau Bureau of Customs and Border Protection today as a gesture of appreciation for its steadfast dedication to securing the nation’s borders.

The vehicle, donated by the Office of the Vice President and the Ministry of Justice, was presented in a ceremony held in front of the Vice President’s Office. Asterio Takashi, representing the Vice President’s Office, formally handed over the vehicle to Director John Tarkong Jr. of the Bureau of Customs. Director Tarkong Jr. was accompanied by Chief Robert Tarkong of the Division of Corporate Services and Senior Officer/OIC Poland Masaharu of the Division of Revenue & Trade Facilitation.

Director Tarkong Jr. expressed deep gratitude for the continued support from the Vice President’s Office and the Ministry of Justice. He emphasized that the Nissan Rogue, in excellent condition, will greatly enhance the Bureau’s operations, particularly in facilitating revenue-related tasks and daily transmittals managed by the Division of Revenue & Trade Facilitation.

“This holiday season, we reflect on the importance of kindness and gratitude,” remarked Asterio Takashi. “It’s an honor to present this vehicle as a token of appreciation for the Bureau of Customs and Border Protection and its hardworking staff, who tirelessly ensure the safety and security of our nation.”

The donation underscores the commitment of Palau’s leadership to supporting essential government functions, especially those safeguarding the country’s borders.

A. Adelbai MOF 2024 - 1

Ministry of Finance’s Employee of the Year 2024

The Bureau of Customs and Border Protection (BCBP) proudly congratulates Customs Officer II Ashley Adelbai on being named the Ministry of Finance (MOF) Employee of the Year for 2024. This prestigious recognition highlights Ashley’s exceptional contributions to the Bureau, her leadership within the ASYCUDA national project team, and her unwavering dedication to advancing the efficiency and effectiveness of customs operations.

Since joining the ASYCUDA project in 2022, Ashley has been instrumental in its successful implementation, providing critical user support, leading training sessions, and developing Standard Operating Procedures (SOPs) that have greatly benefited the Bureau. Her ability to balance her primary duties with her responsibilities on the project has been exemplary, ensuring smooth operational transitions while fostering confidence among her colleagues.

Ashley’s commitment to professional growth is equally commendable, having earned Certificates III and IV in Customs Administration, reflecting her expertise across all facets of customs operations. Her diligence, adaptability, and problem-solving skills have been key to her success and have made her an invaluable asset to the Bureau.

On behalf of the entire Bureau, we extend our heartfelt congratulations to Ashley for this well-deserved honor. Her hard work and dedication embody the values of the BCBP, and we are proud to celebrate her achievements.