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BCBP Welcomes Australian Border Force and Australian Federal Police for K9 Facility Assessment

The Bureau of Customs and Border Protection (BCBP) is pleased to welcome our regional partners from the Australian Border Force (ABF) and the Australian Federal Police (AFP), who have accepted our request to conduct an assessment of our K9 Facility. This important visit aims to review our training program, operational standards, and standard operating procedures (SOPs), and to provide recommendations based on international standards and best practices.

This initiative was made possible through the support of the Embassy of Australia, and we are grateful for their continued partnership. With their help, the Bureau was able to request this much-needed review to enhance and strengthen our K9 capacities, while also improving cooperation and coordination among our inter-agency partners.

The ABF and AFP team will be in Palau for one week. During their stay, they will visit key agencies and locations including the Bureau of Public Safety, Post Office, Airport, Customs K9 Unit, and the Seaport. Through these site visits and observations, they will assess current practices and provide guidance on how we can better streamline our operations and strengthen our capabilities using existing resources.

The Bureau expresses its sincere appreciation to the Embassy of Australia, the Australian Border Force, and the Australian Federal Police for their support and collaboration. We look forward to a productive visit and the valuable insights they will share. This partnership marks another positive step in our ongoing efforts to enhance border security and ensure the continued safety of our nation.

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Bureau of Customs and Border Protection Hands Over Critical Security Equipment to Palau Postal Services

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) is pleased to announce the official handover of Closed-Circuit Television (CCTV) cameras and a Utility Power Supply system to the Republic of Palau Postal Services, marking another milestone under the Integrated Border Management (IBM) Project.

Through this project, the need for enhanced security and surveillance within the Postal Services was identified. The CCTV systems will supplement existing infrastructure, extending coverage to critical areas and addressing existing blind spots within the Post Office premises. This enhancement not only strengthens the physical security of the facility but also improves monitoring and operational efficiency.

In addition, the provision of a Utility Power Supply will ensure vital backup power to servers and IT equipment – an urgent need previously lacking in the agency. This support will help maintain continuity of operations and safeguard essential digital systems, especially during power outages.

This initiative was made possible through the generous funding of the Government of Japan and the steadfast implementation support from the United Nations Development Programme (UNDP). The BCBP extends its deepest appreciation to both partners for their commitment to supporting Palau’s border management goals.

The handover reflects the Bureau’s ongoing efforts to enhance national border security through strengthened infrastructure, improved inter-agency coordination, and increased resilience at key operational sites. By investing in security upgrades and technological support, BCBP is reinforcing its commitment to safeguarding Palau’s borders while promoting efficiency and collaboration across all border-related agencies. The BCBP looks forward to continued partnerships, further collaboration, and

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BCBP K9 and Biosecurity Conducts Outreach Program with KES during Awareness Week

Koror, Palau – The Bureau of Customs and Border Protection’s K9 Drug Detector Dog Unit, in collaboration with Biosecurity Officers, conducted an interactive outreach program today for three third-grade classes at Koror Elementary School as part of their awareness program.

The K9 Team, led by Officer in Charge (OIC) Mayer Julius, included Dog Handlers Moren Lee Ringang, Jeracie Mikirong Oiterong, and Richie Inocensio. Biosecurity Officers Havalei Recheked and Akemi Kaleb also participated in the event.

During the session, students learned about the critical roles of the K9 Unit and Biosecurity Officers in protecting Palau’s borders. The K9 team performed a live demonstration showcasing how detection dogs identify illicit substances, simulating real-life operations at the airport, post office, and seaport container inspections. Biosecurity officers displayed samples of invasive pests and animals intercepted at the border, explaining their threats to Palau’s environment.

This outreach program is part of the Bureau’s ongoing commitment to public education and awareness, particularly among the youth. By engaging with students, the Bureau aims to foster early understanding of border security and enforcement responsibilities.

For more information about the Bureau of Customs and Border Protection and its specialized units, please contact our main office at (680) 488-1985 / 6031.

EU Ambassador and BCBP

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) was honored to welcome the Ambassador of the European Union to the Pacific, Ms. Barbara Plinkert, during her recent visit to Palau. Ambassador Plinkert met with the ASYCUDA National Project team and engaged in discussions on the transformative impact of the EU-funded Improving Pacific Islands Customs and Trade (IMPACT) Project.

During her visit, Ms. Joline Spesungel, the ASYCUDA National Project Manager, highlighted the significant advancements made under the project, reinforcing Palau’s commitment to modernizing customs and trade processes.

Key Achievements of the IMPACT Project in Palau:

✅ Efficient & Timely Customs Clearance: The ASYCUDA technology has streamlined processes, reducing delays and enhancing efficiency.
✅ New Customs Bonded Warehouse: Strengthening trade support and facilitating secure storage for imports.
✅ Seamless Online Payment Systems: A more accessible and transparent system for customs and tax payments.
✅ Advanced Digital Infrastructure: A new server to enhance technological capabilities and ensure smooth operations.
✅ Electronic Trade Single Window Blueprint: A crucial step toward digitalizing trade and customs procedures.
✅ Improved Compliance from Traders: Strengthening adherence to customs regulations.
✅ Accurate Data Collection: Enhancing decision-making and enforcement capabilities.
✅ Stronger Border Security: Profiling and targeting measures bolster national security.
✅ Enhanced Trade Facilitation: Risk assessment tools improve customs efficiency and reduce unnecessary delays.
✅ Increased Revenue Collection: A direct result of improved compliance and digital advancements.

The Bureau of Customs and Border Protection extends its sincere appreciation to #EUPasifika for its continued support in strengthening customs operations, trade facilitation, and border security not just in Palau, but across the entire Pacific region.

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Successful Conclusion of the Mail Interdiction Training

Koror, Palau – February 7, 2025 – The continued efforts of the Surangel S. Whipps, Jr. administration, in conjunction with the National Security Coordinating Office (NSCO), Bureau of Customs and Border Protection (BCBP), Division of Biosecurity (DOB), and Narcotics Enforcement Unit (NEU), in coordination with the Republic of Palau Postal Service (RPPS), are pleased to announce the productive conclusion of the Mail Parcel Interdiction Training. This week-long, intensive program was meticulously designed to enhance the expertise and capabilities of our law enforcement and postal service personnel in identifying and intercepting suspicious mail parcels.

The training convened participants from Customs, Biosecurity, NEU, and the Post Office, totaling 15 dedicated agents. The designed training encompassed a wide array of relevant topics, including advanced screening techniques, identification of illicit substances, proper handling of hazardous materials, and the latest technological advancements in mail security.

“We are incredibly proud of the dedication and hard work demonstrated by all the participants throughout this training,” said Rob Harris, Oceania Activity Manager, of JIATF/W. “Their commitment to ensuring the safety and security of our mail system is commendable, and we are confident that the skills and knowledge gained during this training will significantly enhance our interdiction efforts.”

Field experts in key areas featured hands-on exercises, case studies, and real-world scenarios to provide participants with practical experience. Attendees had the opportunity to engage in collaborative discussions and network with peers, further strengthening inter-agency cooperation.

“We extend our gratitude to all the trainers, organizers, and participants who made this training a success,” added Director John Tarkong. “The collective effort and shared expertise have equipped our teams with the tools necessary to effectively combat illegal activities within the mail system.”

As Palau looks to the future, its law enforcement agencies remain steadfast in their collaborative efforts and unwavering dedication to ongoing training and development programs. This commitment ensures that our personnel are thoroughly equipped to address emerging threats and uphold the highest standards of integrity in our postal services.

ASYCUDA

BCBP Marks 1-Year Anniversary of ASYCUDA Implementation

The Bureau of Customs and Border Protection (BCBP) proudly marks the one-year anniversary of the implementation of the Automated System for Customs Data (ASYCUDA), a major milestone in the modernization of Palau’s customs and trade processing system. Since its launch on January 22, 2024, ASYCUDA has significantly enhanced the efficiency of declaration processing for Bills and Manifests, streamlining operations for Stevedores, Shipping Agents, Freight Forwarders, and certified brokers.

The implementation of ASYCUDA has transformed the customs clearance process by reducing manual paperwork, expediting processing times, and improving transparency in trade transactions. Over the past year, stakeholders have benefited from a seamless and more structured approach to customs procedures, ensuring smoother trade facilitation and compliance with international standards.

One of the most significant advancements came in November 2024 with the launch of the first online payment option, allowing users to clear their goods completely online. This digital payment integration has further revolutionized the customs process, providing greater convenience for businesses and individuals while reducing the need for in-person transactions. The success of this initiative underscores Palau’s commitment to leveraging technology to enhance trade efficiency and border security.

Looking ahead, BCBP remains committed to continuous innovation and development. Efforts are already underway to further enhance system functionalities, optimize user experience, and integrate additional digital solutions to support border security and trade facilitation. These ongoing initiatives reflect BCBP’s dedication to ensuring effectiveness, efficiency, and a forward-thinking approach to customs management in Palau.

As we move forward, BCBP remains focused on strengthening its digital transformation efforts to better serve the people and businesses of Palau. The Bureau of Customs and Border Protection extends its appreciation to all stakeholders, partners, and users who have contributed to the success of ASYCUDA over the past year. The successful implementation of the ASYCUDAWorld system was supported by the European Union-funded Improving Pacific Islands Customs and Trade (IMPACT) Project implemented by the UN Trade and Development.

RMI Visitation with BCBP ASYCUDA

Republic of Marshall Islands BCBP-ASYCUDA Visitation

A delegation from the Republic of Marshall Islands Tax Reform and Modernization Commission recently wrapped up their visit to the Republic of Palau, participating in a comprehensive exchange of knowledge on digital transformation in customs and trade through #ASYCUDAWorld.

During their visit, the delegation observed the implementation and operation of the ASYCUDAWorld system for customs clearances at the Palau Bureau of Customs and Border Protection (BCBP). 

Special thanks to the Resident ASYCUDA Expert, Mr. Mohammed Rizwan Khan, for the insightful live demonstration of the system. His presentation showcased how ASYCUDAWorld is transforming trade processes and enhancing the collection of the Palau Goods and Services Tax (PGST). This visit underscores the importance of regional collaboration in driving reforms that shape customs and trade, paving the way for better opportunities and stronger economies throughout the region.

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Ministry of Finance’s Employee of the Year 2024

The Bureau of Customs and Border Protection (BCBP) proudly congratulates Customs Officer II Ashley Adelbai on being named the Ministry of Finance (MOF) Employee of the Year for 2024. This prestigious recognition highlights Ashley’s exceptional contributions to the Bureau, her leadership within the ASYCUDA national project team, and her unwavering dedication to advancing the efficiency and effectiveness of customs operations.

Since joining the ASYCUDA project in 2022, Ashley has been instrumental in its successful implementation, providing critical user support, leading training sessions, and developing Standard Operating Procedures (SOPs) that have greatly benefited the Bureau. Her ability to balance her primary duties with her responsibilities on the project has been exemplary, ensuring smooth operational transitions while fostering confidence among her colleagues.

Ashley’s commitment to professional growth is equally commendable, having earned Certificates III and IV in Customs Administration, reflecting her expertise across all facets of customs operations. Her diligence, adaptability, and problem-solving skills have been key to her success and have made her an invaluable asset to the Bureau.

On behalf of the entire Bureau, we extend our heartfelt congratulations to Ashley for this well-deserved honor. Her hard work and dedication embody the values of the BCBP, and we are proud to celebrate her achievements.

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EU-IMPACT Donates Server to BCBP

[13 November 2024; Koror, Palau] The Republic of Palau’s Bureau of Customs and Border Protection (BCBP) received an advanced server to host the recently implemented ASYCUDA, a state-of-the-art customs management software, streamlining customs and border processes.

The arrival of the upgraded server marks a significant step in enhancing Palau’s customs infrastructure.

The Director of the Republic of Palau’s Bureau of Customs and Border Protection, Mr. John Tarkong Jr. said the server will become the backbone of the administration’s operations.

“It will manage customer databases, process online transactions, and store critical business data and without this server, our current modern businesses would struggle to operate efficiently and compete in the digital marketplace,” Mr. Tarkong Jr. stated.

Consequently, the server will allow BCBP to implement access controls, encryption, and data backups to safeguard sensitive information deemed “crucial in an era of increasing cyber threats and data breaches,” Mr. Tarkong Jr. said,”

The server is designed for high performance, reliability, and scalability, ensuring it can handle numerous simultaneous requests from clients.

Previously, BCBP relied on an older server to run ASYCUDA, which constrained the system’s performance, limiting reliability and scalability.

With the new server, BCBP now has greater processing power and expanded storage capacity, enabling faster transaction processing, improved data handling, and more efficient real-time communication with customs stakeholders.

This upgrade will support Palau’s ongoing efforts to modernize and optimize its customs operations.

The purchase of the new server was made through the European Union funded Improving Pacific Islands Customs and Trade (IMPACT) Project implemented by the UN Trade and Development.

The UN Trade and Development’s Regional Coordinator for the ASYCUDA Programme in the Asia and the Pacific, Mr. Jayvee Santos, said the Programme was proud to support the initiative.

“The high-performance servers supplied through the EU-funded IMPACT project will play a crucial role in modernizing the BCBP’s infrastructure. They will enable the handling of increasing volumes of data with greater speed and security, bringing additional resources to interface with other government systems, and prepare for the implementation of an electronic Single Window system,” Mr. Santos said.