HS Group Photo 1

WCO HS Workshop in Palau – BCBP

June 9, 2025 – Koror, Palau – The Republic of Palau is honored to host a National Workshop on the Harmonized System (HS) in collaboration with the World Customs Organization (WCO). This important initiative is designed to enhance institutional capacity in goods classification and promote efficient and standardized customs practices among Customs Officers and personnel.

Sponsored by the Customs Cooperation Fund (CCF) Japan, the four-day workshop is being held at the Civic Center in Koror and is attended by ten Palauan Customs Officers. Participants are receiving hands-on training and expert technical guidance from internationally recognized WCO specialists, including Ms. Yara Novis, Nomenclature Specialist at the WCO; Ms. Hiroko Iwasaki, WCO HS Expert for the Asia/Pacific Region; and Mr. Noa Buredua, WCO HS Pre-Accredited Expert for the Asia/Pacific Region.

The Harmonized System (HS) is a globally recognized standard for classifying goods in international trade, adopted by more than 200 countries and economies. Accurate HS classification is critical for the application of tariffs, fair customs procedures, and the generation of reliable trade statistics.

This workshop aims to strengthen the capacity of Palauan Customs Officers to accurately classify goods under the HS, deepen their understanding of tariff application principles, and promote consistency and transparency in trade practices. The training is expected to lead to greater efficiency, improved accuracy, and timely processing of customs procedures in Palau.

This initiative marks a significant step forward in Palau’s efforts to modernize its customs operations and align with international best practices. With the expertise gained through this workshop, Palau Customs is better positioned to facilitate trade, ensure compliance, and contribute to national development goals.

The Bureau of Customs and Border Protection, on behalf of the Republic of Palau, extends its sincere gratitude to the World Customs Organization and the Customs Cooperation Fund Japan for their invaluable support in building customs capacity throughout the region.

Group Photo

Palau Trading Community Meet to Validate Single Window Blueprint

Koror, Palau – On May 16, 2025, the Republic of Palau’s trading community met today to validate the national Trade Single Window Blueprint.

The Blueprint outlines the design for creating a single, digital entry point for all trade-related submissions, this will enable real-time data exchange between agencies like Customs, Immigration, Biosecurity, and others.

“Today marks a significant step in our national effort to modernize trade facilitation,” said Palau’s Minister of State Mr. Gustav Aitaro.

“This Single Window Blueprint is setting scene to building a digital gateway that will serve traders, agencies, investors, and citizens alike,” Mr. Aitaro said.

Mr. Aitaro further said, “Implementing a national electronic Single Window for international trade is, as we have seen, one of the most effective ways to enhance trade facilitation. It is also key obligation under the WTO Trade Facilitation Agreement.”

Officiating the event, virtually, the Head of Delegation for the European Union to the Pacific, Her Excellency, Ms. Barbara Plinkert, highlighted Palau’s efforts toward enhancing trade facilitation and sustainable economic growth.

“This effort has already shown impressive results through setting up a standard based automated custom system, ASYCUDAWorld supported by the European Union and implemented by UN Trade and Development (UNCTAD).

“ASYCUDAWorld has already helped ease customs procedures and increase customs revenue use already in its first year of implementation,” Ms. Plinkert said.

“In fact, the electronic single window which is being validated in today’s workshop will build on this achievement since an automated custom system such as ASYCUDAWorld is a core element for any national electronic single window.

“This project is another example which demonstrates the long-standing partnership between the European Union and Palau across many sectors, be it in the areas of climate resilience, ocean management or economic development,” Ms. Plinkert emphasized.

The Blueprint was developed with technical support from the UN Trade and Development (UNCTAD).

The initiative is supported by the European Union-funded IMPACT Project, implemented by the UN Trade and Development.

Director and Chief

Oath of Office Swearing-in Ceremony of Newly Appointed Chief of Immigration

Koror, Palau – The Bureau of Customs and Border Protection proudly announces the official swearing-in of Mr. Egan Tewid as the new Chief of Immigration under the Division of Immigration. The ceremony took place on Thursday, April 17, 2025, signifying a new chapter in leadership for Palau’s immigration services.

The Oath of Office was administered by Director of the Bureau of Public Safety, Mr. Curtis Elobt, and witnessed by Director of the Bureau of Customs and Border Protection, Mr. John Tarkong Jr., Chief of Corporate Services, Mr. Robert Tarkong, along with Mr. Tewid’s family members who were present to commemorate the occasion.

Mr. Tewid holds a Bachelor’s Degree in Criminal Justice from the University of Guam and previously worked under the Bureau of Budget and Planning, where he gained valuable experience in public sector planning and operations. His background in criminal justice and his understanding of government systems position him well to lead the Division with competence and purpose.

As Chief of Immigration, Mr. Tewid will oversee immigration operations, ensure the enforcement of immigration laws, facilitate effective inter-agency coordination, and support efforts to modernize immigration services. His leadership is expected to strengthen institutional integrity, improve operational efficiency, and enhance service to the public and travelers.

The Bureau of Customs and Border Protection welcomes Chief Tewid into this key leadership role and looks forward to his contributions in advancing the mission and goals of the Division of Immigration for the Republic of Palau.

Eid Mubarak (End of Ramadan 4.1.25)

Eid Mubarak! From the Bureau of Customs and Border Protection

As the holy month of Ramadan comes to a close, we wish to extend our heartfelt wishes to all who celebrate — Eid Mubarak!

To commemorate this special occasion, our UNCTAD In-Country Expert, Mr. Rizwan Khan, shared a variety of local cuisines with the BCBP team, adding a memorable touch to the celebration. It was a joyful and festive gathering that brought everyone together in the spirit of cultural exchange and appreciation.

This celebration promotes the ongoing commitment to develop a diverse and inclusive workplace. The BCBP takes pride in the rich cultural backgrounds of our team members and embraces every opportunity to learn from one another.

As we celebrate this festive moment with our colleagues, we look forward to more opportunities that promote unity, understanding, and shared traditions throughout the year.

Eid Mubarak from all of us at the Bureau of Customs and Border Protection!

EU Ambassador and BCBP

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

EU Ambassador to the Pacific Visits Palau’s Bureau of Customs and Border Protection

Koror, Palau – The Bureau of Customs and Border Protection (BCBP) was honored to welcome the Ambassador of the European Union to the Pacific, Ms. Barbara Plinkert, during her recent visit to Palau. Ambassador Plinkert met with the ASYCUDA National Project team and engaged in discussions on the transformative impact of the EU-funded Improving Pacific Islands Customs and Trade (IMPACT) Project.

During her visit, Ms. Joline Spesungel, the ASYCUDA National Project Manager, highlighted the significant advancements made under the project, reinforcing Palau’s commitment to modernizing customs and trade processes.

Key Achievements of the IMPACT Project in Palau:

✅ Efficient & Timely Customs Clearance: The ASYCUDA technology has streamlined processes, reducing delays and enhancing efficiency.
✅ New Customs Bonded Warehouse: Strengthening trade support and facilitating secure storage for imports.
✅ Seamless Online Payment Systems: A more accessible and transparent system for customs and tax payments.
✅ Advanced Digital Infrastructure: A new server to enhance technological capabilities and ensure smooth operations.
✅ Electronic Trade Single Window Blueprint: A crucial step toward digitalizing trade and customs procedures.
✅ Improved Compliance from Traders: Strengthening adherence to customs regulations.
✅ Accurate Data Collection: Enhancing decision-making and enforcement capabilities.
✅ Stronger Border Security: Profiling and targeting measures bolster national security.
✅ Enhanced Trade Facilitation: Risk assessment tools improve customs efficiency and reduce unnecessary delays.
✅ Increased Revenue Collection: A direct result of improved compliance and digital advancements.

The Bureau of Customs and Border Protection extends its sincere appreciation to #EUPasifika for its continued support in strengthening customs operations, trade facilitation, and border security not just in Palau, but across the entire Pacific region.

UN - BCBP Group Pic

UN Resident Coordinator for Micronesia Visits BCBP

UN Resident Coordinator Mr. Tapan Mishra, paid a visit to the Bureau of Customs and Border Protection (BCBP) where he met with Director John Tarkong and the ASYCUDA national project team. During the meeting, Mr. Mishra was given an overview of the IMPACT project and the progress of ASYCUDA implementation in Palau, which aims to streamline customs processes and enhance trade facilitation. The discussion highlighted the next key step—developing a single window system to further improve efficiency and transparency. Mr. Mishra reaffirmed the United Nations’ commitment to providing support, advice, and technical expertise. By continuing to modernize and optimize its customs operations, Palau has the potential to set a benchmark for the region and serve as a model for other small island states.

ASYCUDA

BCBP Marks 1-Year Anniversary of ASYCUDA Implementation

The Bureau of Customs and Border Protection (BCBP) proudly marks the one-year anniversary of the implementation of the Automated System for Customs Data (ASYCUDA), a major milestone in the modernization of Palau’s customs and trade processing system. Since its launch on January 22, 2024, ASYCUDA has significantly enhanced the efficiency of declaration processing for Bills and Manifests, streamlining operations for Stevedores, Shipping Agents, Freight Forwarders, and certified brokers.

The implementation of ASYCUDA has transformed the customs clearance process by reducing manual paperwork, expediting processing times, and improving transparency in trade transactions. Over the past year, stakeholders have benefited from a seamless and more structured approach to customs procedures, ensuring smoother trade facilitation and compliance with international standards.

One of the most significant advancements came in November 2024 with the launch of the first online payment option, allowing users to clear their goods completely online. This digital payment integration has further revolutionized the customs process, providing greater convenience for businesses and individuals while reducing the need for in-person transactions. The success of this initiative underscores Palau’s commitment to leveraging technology to enhance trade efficiency and border security.

Looking ahead, BCBP remains committed to continuous innovation and development. Efforts are already underway to further enhance system functionalities, optimize user experience, and integrate additional digital solutions to support border security and trade facilitation. These ongoing initiatives reflect BCBP’s dedication to ensuring effectiveness, efficiency, and a forward-thinking approach to customs management in Palau.

As we move forward, BCBP remains focused on strengthening its digital transformation efforts to better serve the people and businesses of Palau. The Bureau of Customs and Border Protection extends its appreciation to all stakeholders, partners, and users who have contributed to the success of ASYCUDA over the past year. The successful implementation of the ASYCUDAWorld system was supported by the European Union-funded Improving Pacific Islands Customs and Trade (IMPACT) Project implemented by the UN Trade and Development.

RMI Visitation with BCBP ASYCUDA

Republic of Marshall Islands BCBP-ASYCUDA Visitation

A delegation from the Republic of Marshall Islands Tax Reform and Modernization Commission recently wrapped up their visit to the Republic of Palau, participating in a comprehensive exchange of knowledge on digital transformation in customs and trade through #ASYCUDAWorld.

During their visit, the delegation observed the implementation and operation of the ASYCUDAWorld system for customs clearances at the Palau Bureau of Customs and Border Protection (BCBP). 

Special thanks to the Resident ASYCUDA Expert, Mr. Mohammed Rizwan Khan, for the insightful live demonstration of the system. His presentation showcased how ASYCUDAWorld is transforming trade processes and enhancing the collection of the Palau Goods and Services Tax (PGST). This visit underscores the importance of regional collaboration in driving reforms that shape customs and trade, paving the way for better opportunities and stronger economies throughout the region.

Group Photo ASYCUDA

Palau BCBP Launches E-payment

[16 December 2024; Republic of Palau] In a major step toward enhancing efficiency and streamlining trade processes, the Bureau of Customs and Border Protection (BCBP) of the Republic of Palau has implemented an electronic payment system.

This innovative solution developed by the United Nations Trade and Development’s (UNCTAD) ASYCUDA Pacific Programme, allows traders and importers to pay customs duties and taxes online, eliminating the need for physical visits to the customs office.

The e-payment system is designed by the ASYCUDA expert as requested by BCBP, to significantly reduce the time required for customs payments, enabling users to complete transactions instantaneously from anywhere, at any time.

The real-time nature of the e-payment system ensures that payments are reflected instantly in the ASYCUDA system (an automated customs management software), facilitating immediate access to receipts.

The development of this system over the last few months marks a significant milestone in Palau’s efforts to integrate digital solutions into its customs procedures, ultimately benefiting the trade community and contributing to the nation’s economic growth.

Therefore, importers can now make secure payments online, further streamlining the import process and enhancing overall efficiency.

During the official launch of the e-payment system, the President of the Republic of Palau, Mr. Surangel Whipps Jr. shared that the process was ongoing for the last two years.

 “Today we celebrate the start of the online payment system,” Mr. Whipps Jr. said.

 “Ultimately our goal was to modernize the system, to make it more efficient, to make it more customer friendly. And part of the efficiency is to make sure it gets done quickly so people don’t have to wait,” he highlighted.

Noting that change is often difficult, Mr. Whipps Jr. further acknowledged the businesses and public for adapting to the initiative.

The UN Trade and Development’s Regional Coordinator for Asia and the Pacific, Mr. Jayvee Santos, said Palau implemented the online program with a remarkable speed.

“Palau was able to do it in a matter of months and it is a great testament to coordination between Customs and other government teams, and motivation for innovation,” Mr. Santos stated.

The successful implementation of the e-payment system was supported by the European Union funded Improving Pacific Islands Customs and Trade (IMPACT) Project implemented by the UN Trade and Development.

For more information about the new e-payment system, please visit website: https://bcbp.pw/ or contact the BCBP.

A simple video demonstrating the step-by-step guide to using the e-payment system is also available to users here: https://bcbp.pw/?p=4256. 

ASYCUDA Certificate

BCBP Officers attend ASYCUDA Reports Development Training

A huge thank you to the European Union in the Pacific for supporting the training on Report Development with ASYCUDA for the officials of the Customs Administrations across the Pacific. Through the EU-funded Improving Pacific Islands Customs and Trade (IMPACT) Project, implemented by UN Trade and Development, 11 dedicated participants from across the Pacific have successfully completed their training on producing and presenting automated reports using the ASYCUDAWorld system. This is a significant milestone for the Customs Administrations of the Pacific countries, enhancing their capabilities to manage trade data more efficiently. The participants are eager to share their newfound knowledge and skills with their colleagues within their respective Customs Administrations, ensuring lasting impact across the region.